​Return Policy – BAY OFF
​At BAY OFF, we value your satisfaction and want you to love every pair of jeans you purchase from us. If you’re not completely happy with your order, we’re here to help!
​Eligibility for Returns
​You may request a return within 7 days of receiving your order.
​Items must be unused, unwashed, and unworn, with all original tags and packaging intact.
​Returns are accepted only for items purchased directly from our official website.
​Non-Returnable Items
​Products purchased during sale or promotional offers are not eligible for return or exchange.
​Items showing signs of wear, damage, or alteration will not be accepted.
​Return Process
​1. Contact our customer support at support@bayoff.com within 7 days of delivery.
2. ​Provide your order number, reason for return, and a photo of the product (if applicable).​​
3.​Our team will review your request and share the return shipping details.
4. ​Once we receive and inspect your item, we’ll initiate a refund or exchange as per your preference.
​Refunds
​Refunds are processed within 5–7 business days after receiving the returned product.
​The amount will be refunded to your original mode of payment.
​Shipping charges (if any) are non-refundable.
​Exchanges
​You can exchange your jeans for a different size or style (subject to availability).
​Exchange requests are processed once the original item has been received and inspected.
​Need Help?
​For any queries or assistance, reach out to us at support@bayoff.com or call us at +91-XXXXXXXXXX.
We’re always happy to help you find your perfect fit!